Shipping policy

Shipping Policy

At Indi Beauty, every order is carefully prepared to ensure it reaches its destination safely and within an appropriate timeframe.

Order Processing

All orders are processed on business days (Monday to Friday, excluding public holidays).
Once payment is confirmed, orders are typically prepared and dispatched within 1 to 2 business days.

Delivery Times

Portugal
Estimated delivery time: 2 to 3 business days after dispatch.

Rest of Europe
Estimated delivery time: 3 to 4 business days after dispatch.

International Destinations
Delivery times may vary depending on the destination country and shipping service used.
On average, international deliveries take between 5 to 10 business days after dispatch.

Shipping Costs

Shipping costs are calculated at checkout, based on the destination and selected shipping method.

Order Tracking

When available, a tracking number will be sent by email once your order has been dispatched, allowing you to monitor its delivery status.

Possible Delays

While we make every effort to meet the indicated delivery times, delays may occur due to external factors such as high logistical demand, weather conditions, or customs procedures.

Consumer Rights

This policy is applied in accordance with Portuguese law and European Union consumer protection regulations, including rights related to delivery, returns, and cancellations under applicable legislation.

For any questions regarding shipping or orders, please contact us via the customer support email provided on our website.