Privacy policy

Last updated: March 13, 2026

Indi Beauty operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Indi Beauty uses Shopify technology, which enables us to deliver the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understand this Privacy Policy and the way we collect, use, and disclose your information.

Personal Information We Collect or Process

“Personal information” refers to information that identifies you or can reasonably be associated with you or another individual. It does not include anonymized data that cannot reasonably identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, your location, and applicable law:

  • Contact details, including your name, address, billing and shipping address, phone number, and email address

  • Financial information, including payment card details, transaction details, payment method, and confirmations

  • Account information, including username, password, security questions, preferences, and settings

  • Transaction data, including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Communications, including any information you provide when contacting us

  • Device information, including browser type, IP address, and unique identifiers

  • Usage data, including how and when you interact with the Services

Sources of Personal Information

We may collect personal information from:

  • You directly, when you create an account, use the Services, or contact us

  • Automatically through the Services, including via cookies and similar technologies

  • Service providers acting on our behalf

  • Business partners or third parties

How We Use Your Personal Information

We use personal information for the following purposes:

To provide, personalize, and improve the Services
Including processing orders and payments, managing accounts, arranging delivery, handling returns, and creating a tailored shopping experience.

Marketing and advertising
To send communications and display relevant advertisements based on your activity.

Security and fraud prevention
To protect accounts, detect fraud, and ensure secure transactions.

Customer support and communication
To respond to inquiries and maintain our relationship with you.

Legal purposes
To comply with applicable laws and respond to legal requests.

How We Share Personal Information

We may disclose your information in the following circumstances:

  • With Shopify, vendors, and service providers (e.g., payments, hosting, logistics)

  • With marketing and advertising partners

  • When you request or consent to such sharing

  • Within our group of companies or affiliates

  • In connection with legal obligations or business transactions

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and optimize the Services.

Information you submit may be shared with Shopify and third parties, including across jurisdictions. Shopify may also use data from interactions across multiple merchants to enhance its services.

For more information, please visit: https://privacy.shopify.com/en

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. You should review their respective terms and privacy policies.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Data Retention

No security system is completely secure. We recommend not sharing sensitive information through unsecured channels.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Request data portability

You may also opt out of marketing communications at any time.

If you are in the UK or EEA, you may also have the right to:

  • Object to processing

  • Restrict processing

  • Withdraw consent

We may need to verify your identity before processing requests.

Complaints

If you have concerns about how we handle your data, you may contact us or lodge a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country of residence. Where required, we use recognized legal mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact

For questions or requests regarding this Privacy Policy:

Email: contacto@indibeauty.pt
Address: Avenida Lago 252, Estoril, 2765-420, Portugal

For the purposes of applicable data protection laws, Indi Beauty is the data controller of your personal information.